According to reports, Apple told staff that its stores and approved third-party repair shops will soon be able to fix iPhone Face ID hardware faults without having to replace the complete iPhone. A TrueDepth camera part, which comprises the Face ID and front-facing camera modules, may be available to technicians. According to an internal memo obtained by MacRumors, they’ll be able to swap it out for an iPhone.
According to reports, the part may reduce the amount of whole-device replacements, lowering the company’s carbon impact. Although Apple didn’t address pricing in the message, it’s reasonable to assume that a new part would be less expensive than a replacement device. Furthermore, customers would not have to worry about losing or having to recover their data due to iPhone Face ID repair issues.
The part will work with iPhone XS and subsequent iPhones, according to the claim. As a result, iPhone X owners may be left out.
If Apple does give the part to authorized professionals, it appears to be a win-win situation for everyone. It should boost Apple’s repairability efforts, as the company announced a few months ago that it would sell iPhone and Mac parts to users and provide repair guides to help them tackle hardware faults on their own.
iPhone Face ID ceased working in some situations after the screen was replaced by a third-party repair shop shortly after the iPhone 13 was released. With the release of iOS 15.2 in December, Apple appeared to have fixed the problem.